Refund policy
At HOMECYRA, customer satisfaction is our priority. We strive to deliver quality home & kitchen products designed for everyday convenience and modern living.
Returns
We accept returns for damaged, defective, or incorrect products within 7 days of delivery.
To be eligible for a return:
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The item must be unused and in its original condition
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Product packaging should be intact
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Unboxing video or clear images may be required for verification
Non-Returnable Items
The following items may not be eligible for return:
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Used or damaged products after delivery
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Products returned without original packaging
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Clearance or final sale items
Refunds
Once your returned item is received and inspected, we will notify you regarding approval of your refund.
If approved:
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Refunds are processed to the original payment method
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Refund may take 5–7 business days to reflect depending on your bank or payment provider
Damaged or Wrong Product
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:
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Order ID
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Product images/videos
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Issue description
Cancellation
Orders can only be cancelled before dispatch. Once shipped, cancellation may not be possible.
Contact Us
For return, refund, or support-related queries, please contact us at:
Email: shophomecyra@gmail.com
Thank you for shopping with HOMECYRA.